Skip to content

About Rimrock Residential Property Management

At Rimrock Property Management, we help property owners protect their
Investments, reduce stress, and create better rental experiences for tenants. Whether you own a single rental home, a small portfolio, or a growing group of residential properties, our team provides professional, hands-on management services designed to keep your property operating smoothly.

Based in Alberta, Rimrock provides residential property management services for owners in Calgary, Edmonton, Lethbridge, and surrounding communities. We understand that every property and owner has different goals, which is why we tailor our management approach to your needs, your tenants, and your long-term investment strategy.

Our residential management services include tenant communication, rent collection, maintenance coordination, inspections, lease administration, financial reporting, and support with landlord and tenant matters. We focus on clear communication, practical solutions, and proactive oversight so owners can spend less time dealing with day-to-day issues and more time focusing on the bigger picture.

At Rimrock, we believe strong property management is built on trust, accountability, and consistent service. Our goal is simple: to help owners maximize value, minimize vacancy, and maintain well-managed rental properties that tenants are proud to call home.

Whether you are a first-time landlord, an investor with multiple units, or an owner looking for a better management experience, Rimrock Property Management is ready to help.

Our Services

Our Residential Property Management Services

At Rimrock Residential Management, we provide complete property management services designed to protect your investment, support your tenants, and reduce the day-to-day workload of owning rental property. Whether you own a single-family home, condominium unit, townhouse, apartment building, or multifamily portfolio, our team can tailor a management solution to fit your needs.

Tenant Placement & Leasing

Finding the right tenant is one of the most important parts of successful property management. We assist with marketing the property, showing the rental, reviewing applications, coordinating credit and reference checks, preparing lease documents, and completing move-in inspections.

Rent Collection & Owner Reporting

We manage rent collection, follow up on late payments, and provide clear reporting so owners can stay informed. Our goal is to help maintain consistent cash flow while giving owners the information they need to understand how their property is performing.

Maintenance Coordination

Rimrock Residential Management coordinates repairs and maintenance with trusted contractors, trades, and service providers. From routine repairs to larger maintenance issues, we help ensure work is handled professionally, efficiently, and with the owner’s approval where required.

Property Inspections

Regular property inspections help identify issues early, protect the condition of the property, and support strong tenant accountability. We provide move-in, move-out, and periodic inspections to help owners stay ahead of potential concerns.

Tenant Communication

We act as the main point of contact for tenants, handling questions, maintenance requests, notices, and day-to-day communication. This gives tenants a reliable contact while allowing owners to step back from the daily demands of property management.

Lease Administration

Our team manages lease renewals, notices, documentation, and rental administration to help keep the property organized and compliant with residential tenancy requirements.

Support for Landlord & Tenant Matters

When issues arise, Rimrock Residential Management helps owners navigate landlord and tenant matters professionally. We provide practical support with notices, arrears, lease enforcement, and RTDRS-related processes when required.

Investor-Focused Property Management

For rental property investors, we provide management services that support long-term value. We help reduce vacancy, control operating costs, maintain tenant relationships, and keep properties operating smoothly across Calgary, Edmonton, Lethbridge, and surrounding Alberta markets.

Local Residential Management You Can Rely On

Rimrock Residential Management brings a professional, responsive, and practical approach to residential property management. Our services are designed to give property owners confidence that their rental homes and investment properties are being looked after with care, accountability, and attention to detail.

 
 

Our Core Values

Integrity & Ethics

To be self-aware, accountable, responsible, and transparent. Our actions are always consistent because they come from within. We do what is right.

Respect

It begins within yourself and stems from dignity, the way we treat each other; the way we treat those we serve.

Innovation

It is the key to continued growth and relevance. We consistently look for ways to grow and problem-solve internally and for our clients.

Simplicity

Removing all the unnecessary clutter from our processes and services so all that remains is essential and valuable.

Our Process

Investigate

We begin each new management mandate with an assessment of the physical asset, operating systems, surrounding market and understanding the owner's investment objective.

Plan

We now begin by creating a detailed strategy which is then put into effect starting with matching the best-suited personnel with the asset. We build a five-year capital improvement and replacement plan, a comprehensive preventative maintenance program along with a leasing agenda.

Execute

Once executed, we continually evaluate our progress and review our agenda as required, which ensures the success of the owner’s investment objective.

Our Human Resources

Our Employees

Rimrock Property Management values our employees and takes employment training seriously. We extend our onboarding program over the course of the first year with each staff personnel receiving quarterly performance reviews. Our moto is continuous self improvement, and each staff member is eligible to continually access free job training. After year one, each staff member will receive bi-annual performance reviews.

"The way to get started is to quit talking and begin doing"

Walt Disney

Our History

Mr. Condon is the President & Broker of Rimrock Property Management. Prior to founding Rimrock, Mr. Condon joined ICM in 2015 as the Vice-President of Finance and Operations for ICM Realty Group. In 2019 ICM reorganized the Canadian property management operations under ICM Property Services, which Mr. Condon lead as the President and Broker until his departure in 2022.

Mr. Condon has over 30 years of experience in real estate and has overseen the financial operations and management of over 10 million square feet of real estate in Canada and the United States. Mr. Condon has a Diploma in Accounting from the Southern Alberta Institute of Technology and holds his Certified Property Manager (CPM) and Certified Commercial Investment Member (CCIM) designations.

Rimrock Property Management is a licensed real estate and condominium brokerage with the Real Estate Council of Alberta.

CRRAFinalLogo - Copy
REIC_Logo_Full

We're here to manage your property investment